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Online Psychotherapy in the UK

Updated: Jul 24

Online psychotherapy session options with Andrew Phillips


Making a meaningful connection at a distance


Online psychotherapy allows client and therapist to meet regularly without sharing the same physical room. For some people, this immediately raises an important question: can therapy conducted through a screen still feel personal, relational, and psychologically meaningful? My experience is that it can.


The quality of online psychotherapy does not depend only upon the technology. It develops through the consistency of the meetings, the attention both people bring, and the therapeutic relationship that gradually forms between them.


Although online and in-person therapy are not identical, meeting at a distance does not necessarily mean that the work remains distant.





Can online psychotherapy offer genuine depth?


It can be easy to imagine that something essential must be lost when therapy takes place through a screen.


There are key differences. Client and therapist do not enter the same consulting room, and some aspects of physical presence are inevitably changed. We see one another through a camera frame, and each person remains within their own environment. Yet the central elements of psychotherapy are still available.


We can listen carefully, notice emotional responses, reflect upon recurring patterns, and remain attentive to what develops within the relationship. Silences, uncertainty, humour, discomfort, and moments of recognition can all be present online.


Depth does not arise simply because two people occupy the same room. It develops through sustained attention and the willingness to remain engaged with experiences that may not be immediately understood.


In my practice, online sessions may involve conversation, reflection, dreams, images, memories, relationships, and questions about meaning or direction. Art-making may also form part of the work, although in sessions with me this is always optional.





The therapeutic relationship online


The relationship between client and therapist remains central to online psychotherapy.


At first, the screen may feel noticeable. You may be conscious of seeing yourself on camera, uncertain about where to look, or aware that the interaction differs from an ordinary conversation.


As the work becomes familiar, the technology often moves into the background. The regularity of meeting at the same time and the experience of being listened to by the same person can create continuity.


The relationship develops not because the screen disappears, but because attention gradually shifts towards what is happening between us.


Patterns that appear in other relationships may also emerge online. You might worry that I have misunderstood you, hesitate to express disagreement, feel concerned about taking up time, or wonder whether I remain interested in what you are saying.


These experiences can become part of the work. Online psychotherapy remains a real relationship between two people, held within professional boundaries and approached with curiosity.





Creating a therapy space at home


One distinctive feature of online psychotherapy is that you join the session from your own environment.


For some people, this provides familiarity and ease. You may appreciate not having to travel, enter an unfamiliar building, or move immediately from a difficult session into a public space.


Your surroundings may also help you settle. A particular chair, room, view, or arrangement can gradually become associated with the therapy hour. However, being at home does not automatically create a therapeutic space. Everyday surroundings contain distractions, interruptions, responsibilities, and reminders of other parts of life.


The therapy space therefore needs to be made deliberately.


This involves finding somewhere private where you can speak freely and give the session your full attention. It may also involve allowing yourself a little time before and after the meeting, rather than moving directly from work, messages, household tasks, or another demanding activity.


The room remains part of your home, but for the duration of the session it becomes a place set aside for a different kind of attention.





Privacy and the psychological frame


Privacy is essential to meaningful online psychotherapy.


It is difficult to speak freely while wondering whether someone might enter the room or overhear what is being said. Even when no interruption occurs, the possibility can affect what feels safe to express.


A private setting helps establish what psychotherapists sometimes call the therapeutic frame: the reliable conditions within which the work takes place. Online, this frame is created jointly.


I provide a consistent appointment time (where this is preferred), a private meeting link, professional boundaries, confidentiality, and attentive presence. The client provides a suitable private environment, reliable technology, and freedom from other activities during the session.


These practical arrangements may sound separate from the emotional work, but they help make that work possible. A stable frame allows attention to move away from managing the setting and towards what has brought you to therapy.





The experience of being seen on screen


Video meetings introduce a particular experience that does not usually occur in a consulting room: you may be able to see your own image while speaking. For some people, this is barely noticeable. For others, it can increase self-consciousness or create a feeling of being observed.


You may become aware of your appearance, facial expressions, or the way you respond while speaking. This can make it harder to remain connected with what you are feeling.

Where the platform allows it, hiding your own image after confirming that the camera is positioned correctly may help. The purpose of the camera is not for you to monitor yourself, but to allow us to remain visibly present to one another.


Self-consciousness on screen can also become meaningful within therapy. It may connect with concerns about judgement, performance, or how you imagine yourself appearing in the mind of another person.


As with other aspects of the therapeutic relationship, this can be spoken about rather than treated as a problem you must quietly manage.





Familiar surroundings and unfamiliar experiences


Therapy from home can create an interesting contrast.


The surroundings may be familiar, while the experience of speaking openly and receiving sustained attention may be unfamiliar. You are physically within your ordinary life while entering a conversation that asks for a different kind of presence.


This can be helpful. Insights and emotional experiences do not occur in a separate consulting room that must then be carried back into everyday life. They arise within the environment where much of that life is actually lived.


The transition after a session can nevertheless require care. Without a journey home, there may be little natural space between therapy and whatever comes next. Where possible, it can help to leave a short interval after the session. You might make notes, sit quietly, step outside, or simply avoid immediately returning to messages and tasks. This does not need to become a formal ritual. It is a way of recognising that something psychologically important may have taken place and allowing time for the shift back into the rest of the day.





Online psychotherapy and art-making


As an HCPC registered Art Psychotherapist, I can include image-making within online sessions where this feels helpful.


Being at home means that you use your own materials within your own space. These may be very simple, such as paper, pens, pencils, or pastels.


Some people value having familiar materials nearby. Images also remain with the person who made them and can be stored or revisited privately.


Online Art Psychotherapy has practical differences from working together in a shared studio. I cannot physically provide materials, see every part of the process, or manage the immediate workspace for you.


You remain responsible for choosing materials that are safe to use near your device and suitable for your environment. Art-making is optional, and many sessions take place entirely through conversation.


Further details about how I work with art and images can be found on the Art Psychotherapy page of my website.





What online psychotherapy cannot provide


Online therapy offers considerable flexibility, but it is not automatically the right setting for every person or every situation.


Some people find it difficult to secure sufficient privacy at home. Others may feel more able to engage when they physically travel to a consulting room and leave their ordinary environment behind.


Technology can also fail. Connections may occasionally become unstable, sound may drop, or a meeting may need to be resumed. These interruptions can be frustrating, even when handled calmly.


There may also be circumstances in which someone requires a form of support that cannot be safely or appropriately provided through my online private practice.


The suitability of online work is therefore something we consider rather than assume.


An initial consultation allows us to discuss your circumstances, what you are seeking, and whether the online setting appears appropriate.





The value of the regular online therapy hour


Many parts of contemporary life compete for attention. Messages, news, work, responsibilities, and online content can make it difficult to remain with one experience for very long.


Although online psychotherapy also uses a screen, its purpose is markedly different.

The therapy hour is not organised around rapid responses, passive consumption, or moving quickly from one subject to another. It creates a regular period in which attention can become slower, more sustained, and more personal. I sometimes think of this as an opportunity to come back to yourself.


This does not mean withdrawing from the world or becoming absorbed only in private concerns. It means giving enough attention to your experience that you can engage with relationships, responsibilities, choices, and the wider world in a more conscious way.


Within depth-oriented psychotherapy, this may also involve attending to imagination, dreams, creativity, spirituality, or questions of meaning and purpose.


The online setting can support this work when it provides privacy, continuity, and a relationship in which you feel able to speak and reflect openly.





Beginning online psychotherapy


I offer online psychotherapy to adults across the UK through weekly and fortnightly sessions. I also offer monthly 90-minute consultations for people who are not seeking the ongoing relational process of psychotherapy, but would value an exploratory space focused on themes such as creativity, spirituality, and nature.


You do not need to know in advance whether online therapy will suit you perfectly. The initial consultation gives us an opportunity to meet, discuss what has brought you to therapy, and consider how it feels to speak together through the online setting.


You can find the practical requirements for online sessions, along with information about how therapy begins, on the Online Therapy page of my website.


You are welcome to contact me with any questions or to arrange an initial consultation.

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